Strawman · Lisbon, week of April 20

The growth platform for AI search.

Why now — for the marketer

Your buyers stopped asking Google. They started asking AI.

AI search is no longer an experiment. It is where your buyers research, filter, and decide before a human on their team ever sees your brand. If your brand doesn't show up with depth and consistency across every engine and every query, someone else's does — and you don't get a second at-bat.

New primary research surface
100M+

People searching with AI every day

ChatGPT, Claude, Perplexity, Gemini, Google AI. This is a channel, not a trend. It moves pipeline, not just curiosity.

Agents as gatekeeper
1st

Touchpoint is now an agent, not a human

Your buyer's AI filters the landscape, compares options, and recommends brands before the human gets involved. You're evaluated before you're spoken to.

Content becomes exhaust
85%

Of AI visibility is off-site

Reviews, Reddit, YouTube, community posts, earned mentions. The conversation about your brand is happening somewhere you don't own.

The narrative

The growth platform for AI search.

Marketers are the most creative people in the world. The channels evolve, the tactics change, the market keeps moving, and they find a way to level up through all of it. The next shift is no different, just bigger.

Consumers are skipping the website and going straight to the prompt, making the story agents tell about your brand your most important marketing asset. Brands have to show up with the same depth and consistency across every result, every query, and every engine. Your brand shouldn't get flattened by AI. It should go deeper.

A thousand companies are telling marketers they'll build them an agent to solve this problem. But the marketers that win know that building an agent isn't an accomplishment. They care more about what agents drive than the fact that they exist.

They're building agents as a core pillar of the team and requiring that they drive measurable results. That means giving agents the depth of brand knowledge, channel expertise, and strategic context that lets them run autonomously, know your brand as well as you do, and get better with every result.

That's AirOps Next.

We rebuilt AirOps to solve this end to end. From prioritization to action to impact tracking, you can see exactly how your brand shows up in the world of agents, fix what's broken, and multiply what's working at a scale your team couldn't reach alone.

No one needs more AI hype. These are real agents driving real results, with the platform to track impact and compound it. Everything you need to get ahead of this shift and stay there.

Start building your brand, your team, and your career in the world of agent-driven growth. This is AirOps Next.

The strawman

Decisions.

Four positions on four levers. Each is proposed, with rationale. The leadership team reviews these in Lisbon and adjusts or ratifies.

Category.

AirOps is the growth platform for AI search.

Outcome-led, channel-clear, CFO-readable. "AI search" is already a legitimate budget line. "Growth platform" is an ownable noun that puts us next to HubSpot and Braze — not next to Semrush or Profound.

Profound leads with the tool. We lead with the channel and the result. One becomes a report. The other becomes a budget line.

Level 01 Senior message
AirOps is the growth platform for AI search.
The category claim. The channel + the outcome + the shape. What every website, deck, and talk-track leads with.
Level 02 Versus Profound
Profound gave you a dashboard. AirOps gives you a growth engine.
The in-room line that reframes the comparison. Backup beats for the moments that matter: "They monitor. We move the number." · "Their agents come from a catalog. Yours come from your brand." · "AEO is one card on our board."
Level 03 Junior messages
(the how)
Four pillars beneath the claim.
The junior messaging. What we actually do that earns the category claim.
DataAirOps 360 — six data pillars driving real results
AgentsSpecialist agents that own outcomes
ServicesForward-deployed pods that own outcomes end-to-end
Closed loopEvery run teaches the next — compounding advantage
Level 04 Proof pillars
The evidence that lets sales make the claim.
Not hype. Not promises. Proof the sales team can walk in with.
3–5× impact$1 of Claude in AirOps vs. vanilla runtime — head-to-head
AI search liftDocumented citation & SoV gains on enterprise accounts
Data moat2B+ AI search responses; deepest brand context in market
LogosEnterprise customers willing to name the outcome publicly
What we say first rests on what we've earned

Data.

AirOps 360 — the data layer for AI search growth.

Not a dashboard. Not "insights." Not an AEO score.

"Insights" is a passive word. It suggests someone noticing something. That's not what we operate. We operate the unified data layer that powers every chart, every Claude query, and every agent your team runs on AI search.

We refuse the head-to-head comparison on visibility monitoring. That's a comparison Profound wins by definition — they're a visibility monitor. We are playing at a different altitude: the data layer that visibility monitors, Claude sessions, and agent runtimes all depend on. A dashboard is a tool. A data layer is an infrastructure bet.

Powers
Output 01

Your team

Dashboards, reports, and the weekly growth review. The charts every marketing leader asks for.

Output 02

Your Claude

AirOps MCP exposes the data layer natively inside Claude, Cursor, or any agent your team operates.

Output 03

Your agents

Every playbook running on AirOps has the same data as context — real signal, not hallucinated input.

The unified data layer

AirOps 360.

One source of truth. A single data model for AI search growth, shared across every dashboard, every Claude session, and every agent run inside AirOps.

Built from six data streams
01 / 06
Visibility — AI
AI search presence

Citations, mentions, share of voice across ChatGPT, Claude, Perplexity, Gemini, Google AI.

02 / 06
Visibility — Traditional
GSC & GA4 interplay

The connection between AI-search behavior and classic organic traffic — one system, not two.

03 / 06
Content health — On-site
Page360

Decay signals, freshness, brand alignment, and quality scoring at the page level.

04 / 06
Content health — Off-site
Citations360

The 85% of visibility you don't own — reviews, Reddit, community posts, earned coverage.

05 / 06
Impact
Attribution

From agent action to outcome. What moved citations, what moved traffic, what moved pipeline.

06 / 06
Change log
Decision history

Every agent action, every edit, every brand-context change. Governance baked in, not bolted on.

1/6
Important

AI search visibility is one sixth of our data story.

Stop pitching AirOps as a visibility tool. It's one card on the board, and it's the one where Profound has the home-court advantage. Lead with the data layer. Lead with the closed loop. Lead with the platform that powers your team's charts, your team's Claude, and your team's agents — all from one source of truth.

What AirOps 360 is not

A competitor to Profound's dashboards.

Profound built a pure-play AEO visibility monitor. A dashboard. A scorecard. That's a legitimate product — and it's a smaller game. We chose a bigger one.

AirOps 360 is the end-to-end data product that visibility is one input to. We will not be dragged into a feature-parity debate on answer-engine counts or prompt volumes. We are building the layer that every AI-search operator actually needs under their entire stack.

Services.

A pod team to deepen Q2 and Q3 renewals.

The goal is concrete: +15 to +20 percentage points of net dollar retention on the Q2 and Q3 cohorts we already have identified. Most of them are accounts where strategy work gets overwritten by the customer's own team — work we could be doing for them if we were the ones holding the pen end-to-end.

The pod team exists to deepen and expand those accounts, not to sell to new ones. We own the strategy, the execution, and the last-mile review. We remove every piece of friction in the process. The customer hands us the objective, we hand back the outcome.

+15–20pp
The goal · Q2 + Q3 renewal cohorts

Net dollar retention on the accounts we already have. This is how we measure pod success. No other metric matters.

Accounts already identified — most pay us plus an agency today. A single pod engagement replaces both at better margin and tighter accountability.

Strategy, owned by AirOps

We don't wait for the customer's team to hand us briefs. We write the strategy and defend it.

Execution, owned by AirOps

Playbooks running on the AirOps runtime, configured and operated by the pod.

Last-mile editing, owned by AirOps

A specialist editor per vertical — FinTech, SaaS, Healthcare, DevTools. No more customer review chokepoint.

Quality, owned by a dictator-level lead

One OCD quality firewall owns the output standard across every pod. Slop on a customer site kills the engagement.

Platform.

The most advanced closed-loop system for AI search growth.

Every other agent platform stops at "we made an agent." We built the loop that makes those agents smarter every cycle. Data flows from AirOps 360 into specialist agents. Specialist agents do the work. Humans judge the moments that matter in the inbox. Every output tracks back into 360 as a signal. And the whole system sits on top of the deepest Brand Graph in market — so your agents don't just know your brand, they know more about it every week.

01 · Data
AirOps 360

Six data pillars — your unified source of truth for AI search growth.

02 · Execution
Specialist agents

Run on triggers and timelines. Each one purpose-built for an outcome.

03 · Judgment
HITL inbox

Humans weigh in on the moments that actually require judgment. Nothing else.

04 · Impact
Output tracking

Every result flows back into 360. The loop learns. Every cycle compounds.

Every cycle makes the next one smarter.
Anchored on The Brand Graph
Unfair superpowers

Our agents don't win because they're smarter models.

They win because they live inside a system that feeds them advantages no standalone agent can touch.

Superpower 01
They learn.

Persistent memory across every run. The agent that runs today is measurably smarter than the one that ran last week. Standalone agents reset. Ours compound.

Superpower 02
They see competitors.

Competitor intelligence from AirOps research is baked into the runtime. Agents don't just know your brand — they know what your rivals are saying, shipping, and winning on, in real time.

Superpower 03
They carry the Brand Graph.

The deepest brand context layer in market is their operating context. Voice, positioning, claims, do-nots — your agents know your brand better than most of your team does.

Superpower 04
They stand on 2B+ AI search responses.

Every decision an AirOps agent makes is informed by the largest first-party dataset of AI search behavior we've ever seen. Your agents bring research to every task.

Three audience shifts

Easier to participate. Deeper to build. Easier to work with.

We stop trying to be one product for everyone. We widen what's easy for non-builders, deepen what's powerful for builders, and let the platform run wherever the team already works.

Shift 01 · Easier to participate
Marketers · brand owners · reviewers

The ring of AirOps users widens.

The inbox and HITL agent moments bring non-builders into the system. They don't have to learn the builder — they just show up when an agent needs a judgment call. More people in AirOps, without a simpler builder.

Shift 02 · Deeper to build
Content engineers · technical marketers · agencies

The cockpit for sophisticated operators.

More developer tools, more capabilities, more depth. The people who want to do the deep work finally get the platform they've been asking for. We stop dumbing the builder down for personas that were never going to convert.

Shift 03 · Easier to work with
Teams in Claude, Cursor, and custom runtimes

Headless via MCP and CLI.

The full platform — data, agents, runtime — without ever opening our UI. Customers who already live in Claude or Cursor get AirOps where they already work. The platform is the system, not the screen.

Two North Stars for the next 30 days.

Must nail · by May 13
North Star 01
The closed-loop experience.

Data layer → agent building → impact tracking → long-running agents that layer. Quill is the thread that connects the pieces. The platform finally feels like one thing, not five.

Act 1 of AirOps Next. The whole story rests on it.

May 13 · AirOps Next launch
North Star 02
$1 of Claude → 3–5× in AirOps.

The ROI proof. Two or three agencies run head-to-head comparisons of a dollar of Claude compute in a vanilla harness against a dollar inside AirOps. Human evaluation panels. Business-metric attribution.

Sales walks in armed with the number.

Mid-May · evidence in every deck
Brand shift

Craft as the proof, not the pitch.

Craft is not leaving the brand. It is changing role.

Every AI competitor is about to claim results. The ones that can actually deliver them will be the ones whose craft keeps outputs from turning into slop, whose pods don't get fired, and whose data compounds rather than decays. Craft is how we earn the right to claim results. It's the evidence behind the headline — not the headline itself.

From. Craft as the pitch

Craft as the leading story.

  • Bohemian, editorial tone of voice
  • "How it's made" product demos
  • Content Engineer as the hero character
  • IC-level language and channel choice
  • Craft is the reason to buy
To. Craft as the proof

Results as the leading story. Craft as the reason to trust them.

  • Confident, authoritative, buyer's-budget tone
  • "What it drove" outcome demos
  • VP Growth, CDO, CMO as the hero
  • Enterprise-grade language and channels
  • Results are the reason to buy — craft is the reason to believe
The language shift

Six things we say differently now.

The brand isn't rebuilding. It's repositioning. Here are the swaps — put them in the website, the deck, the sales script, and every meeting from Monday forward.

01Value prop
Craft content to win AI search.
Drive compounding growth in AI search.
02Buyer
Content Engineer.
VP Growth · CDO · CMO.
03Data
Insights. AEO dashboards.
AirOps 360 — six data pillars driving real results.
04Agents
Workflows.
Specialist agents that own outcomes.
05Platform
Easy to use.
Easy to learn.
06Craft
Craft as the pitch.
Craft as the proof.
What we commit to

The shortlist for Lisbon.

Category
Lock: AirOps is the growth platform for AI search. Website hero, sales deck, and AirOps Next launch messaging all lead with this line.
Data
Retire "insights." Rename to AirOps 360. Position as the end-to-end data layer for AI search growth — not a visibility monitor. Refuse the Profound feature-parity comparison.
Services
Target: +15–20pp NDR on Q2 and Q3 cohorts. Pod team built now. Name the first three accounts and their AMs before Monday. End-to-end — strategy, execution, last-mile editing, quality.
Platform
Easy to learn, not easy to use. Two tracks: glue project for the closed loop (Act 1), kitchen-sink proof of runtime superiority by mid-May.
Brand
Craft as proof, not pitch. Results become the leading narrative; craft becomes the reason buyers trust the results. Credibility campaign briefed by end of April. Website rework before May 13.
Proof
$1 of Claude → 3–5× in AirOps. Two or three agencies contracted for head-to-head tests. Sales team armed with evidence by mid-May.

This is AirOps Next.

The growth platform for AI search. Real agents. Real results. On your brand. Built to compound.

Read the full assessment Explore the levers
AirOps · Positioning

Strawman password to view.

Lisbon · April 20

Internal · leadership team only